Policies

Child Policy

For safety reasons and insurance purposes, children under the age of 12 are only permitted in the salon when they are being serviced. Children may NOT accompany you while you are having services provided. We do not have facilities for childcare and cannot assure their safety in this professional environment where chemicals and heated tools are often used. We also do not want to compromise the relaxation and experience for our guests.

Appointment Times

Arrive on time to your appointment to ensure you receive your full service. We recommend that you book your next appointment prior to leaving the salon so that we can be sure to accommodate your schedule.

If you are running late, please notify the salon.  If you are excessively late, please keep in mind that we may need to reschedule your appointment.

Cancellations

Should you need to cancel or change the date of your appointment, we request a minimum of 24 hours’ notice. At least 48 hours’ advance notice is required for some services. Those services are notated on the scheduling page.  If you do not cancel with appropriate notice, you will be charged half of the amount for your previously scheduled service or $25, whichever is greater.  This fee must be paid before your next appointment can be approved.

A deposit may be required to secure certain hair services. Deposits are non-refundable if you miss or cancel your appointment.

Pricing

All prices are subject to change at the discretion of management.

Gratuities

Tipping is left to the discretion of our clients.

Return Policy

All products and services are non-refundable. However, we strive to please every client so services are correctable if the client is not satisfied within 48 hours.

Other Information

• We are not responsible for loss or damage to personal articles.
• Please advise our staff of any allergies or sensitivities you may have.
• We are a family salon; however, no children are allowed unless being serviced.